Sent VIA Chat 6-15-11
My Orlando Palm Caster Dining Set and matching buffet were delivered 3 days after I chose my fabric. My husband and I love the looks of it and very impressed with your company.
Gloria W. , Sebring, FL.

----- Original Message ----- From: Sharon I To: American Rattan and Wicker Sent: Sunday, April 10, 2011 7:44 PM Subject: Re: REVISED: AMERICAN RATTAN INVOICE FOR DARRELL IOSSI
Hello, Mark: We received our Orlando Palm Dining set and sunroom furniture delivery on Friday and are absolutely thrilled with it.  It is beautiful and exactly what we were hoping it would be.  The quality, the design and color are perfect.  Thanks so much. We appreciate that you've been so helpful, also, to add the additional items, the pillows and end table, to our order so they could be included with the original order. There is one item, however, that did not arrive with the delivery.  We had ordered one yard of matching fabric, cost of $25, that was confirmed on our original order, but was not received.  Is this being shipped separately?  Or was it just missed when packing the order?  Could you please check on this and let us know when we can anticipate receiving the fabric? We also appreciate receiving the replacement of the picture that had a flaw on the first one sent.  We're totally happy with the table and chairs and the end table.  We are thinking we might need an additional end table, so we might be ordering that soon. Thank you again for your help with our order. Sharon I., Davenport, IA.
(Note from American Rattan): missing 1 yard of fabric was shipped)